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GLOSSARY

Automated Attendant

An automated call answering system that uses prompts to direct users to the correct department or extension, e.g. "For support please press 1"....

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Headsets

Plantronics CS60 DECT Headset Target Users The Plantronics CS60 DECT Headset is perfect for people in smaller offices who need to remain in telephone contact while still being free to move around the room. Plantronics CS60 DECT Headset Description
 

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