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GLOSSARY

Tone Dialing

Also known as MF (multi-frequency) or DTMF (dual tone multi-frequency). A dialing method which generates audio tones when digits are dialed. These tones are sen...

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Avaya BCM 450

Product Code: 10007

Small to mid-sized businesses that are looking for a phone system need look no further than Nortel. Nortel they have over 50 years experience in delivering high quality products that can help your business develop existing investments and secure new capital for the future.

The Business Communications Manager 450 provides advanced capabilities such as robust telephony features, voice messaging and unified messaging, IP networking, Internet access, contact centres with skills-based routing, and IP telephony. The BCM 450 enables customers to expand as needed, adding advanced applications such as Multi media Contact Centres and IVR.

Specification:

  • Phone Lines (External): 8
  • ISDN2: 8
  • ISDN30: 32
  • Phone Exts (Total): 1-350
  • Analogue Phone Exts: 64
  • Digital Phone Exts: 350
  • IP Phone Exts: 400
  • DECT Phone Exts: 64

System Type:

  • Rack Mountable
Features:
  • Automated Attendant
  • Automated Call Distribution
  • Voice Mail

Software Applications:

  • Call Management Reporting
  • Call Recording
  • Computer Telephony
  • PC-based Operator Console
  • Unified Messaging

Hardware Applications:

  • Call Recording
  • Data Applications
  • Door Interface
  • Music on Hold
  • Operator Console
  • Paging

Multiple Sites and Networking:

  • DPNSS (Private) networking
  • Q.Sig (Private) networking
  • Voice over IP
Support and Mangement:
  • Remote Maintenance
  • Remote Management
£P.O.A
 
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